I'm French so sorry for my poor English. I'm a lady, 59 years old.
i love high heels
in December 2013 i ordered one pair of shoes at cos, fabulously fetish shoes, i paid them with paypal.
i was supposed to receive them around mid February 2014. It was never the case, despite a lot of emails i finally received them in September 2014 but unfortunately they were actually too small, they looked like a doll shoes....
cos didn't want me to return them but i finally gave evidence to him that the shoes were definitely too small, i took photos while measuring my foot with a centimeter. He finally accepted to refund me. So i returned the shoes by registered mail.
i know he received the shoes. And since then, I'm still waiting to be refunded.
i don't know how many emails i sent, he always requested me to be patient, that things were going better , bla bla bla....
during months, in fact two years, i wanted to trust him and was confident that he would have refunded me.
but now, since last December, i sent two emails and he didn't reply. Then i found this forum talking about him and can see I'm not the only one.
i saved a lot to offer me these shoes and can't afford loosing this money.
how can i process to get my money back ?
can somebody help me? Can we gather our complains against him?
any reply will be welcome.
thanks to all of you and sorry again for my poort English.